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Everything you need to know about the AI chatbot

ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm since its launch in November 2022. What started as a tool to supercharge productivity through writing essays and code with short text prompts has evolved into a behemoth with 300 million weekly active users.
2024 was a big year for OpenAI, from its partnership with Apple for its generative AI offering, Apple Intelligence, the release of GPT-4o with voice capabilities, and the highly-anticipated launch of its text-to-video model Sora.
OpenAI also faced its share of internal drama, including the notable exits of high-level execs like co-founder and longtime chief scientist Ilya Sutskever and CTO Mira Murati. OpenAI has also been hit with lawsuits from Alden Global Capital-owned newspapers alleging copyright infringement, as well as an injunction from Elon Musk to halt OpenAI’s transition to a for-profit.
In 2025, OpenAI is battling the perception that it’s ceding ground in the AI race to Chinese rivals like DeepSeek. The company has been trying to shore up its relationship with Washington as it simultaneously pursues an ambitious data center project, and as it reportedly lays the groundwork for one of the largest funding rounds in history.
Below, you’ll find a timeline of ChatGPT product updates and releases, starting with the latest, which we’ve been updating throughout the year. If you have any other questions, check out our ChatGPT FAQ here.
Timeline of the most recent ChatGPT updates
April 2025
OpenAI offers ChatGPT Plus for free to US, Canadian college students
OpenAI is offering its $20-per-month ChatGPT Plus subscription tier for free to all college students in the U.S. and Canada through the end of May. The offer will let millions of students use OpenAI’s premium service, which offers access to the company’s GPT-4o model, image generation, voice interaction, and research tools that are not available in the free version.
ChatGPT users have generated over 700M images so far
More than 130 million users have created over 700 million images since ChatGPT got the upgraded image generator on March 25, according to COO of OpenAI Brad Lightcap. The image generator was made available to all ChatGPT users on March 31, and went viral for being able to create Ghibli-style photos.
OpenAI’s o3 model could cost more to run than initial estimate
The Arc Prize Foundation, which develops the AI benchmark tool ARC-AGI, has updated the estimated computing costs for OpenAI’s o3 “reasoning” model managed by ARC-AGI. The organization originally estimated that the best-performing configuration of o3 it tested, o3 high, would cost approximately $3,000 to address a single problem. The Foundation now thinks the cost could be much higher, possibly around $30,000 per task.
OpenAI CEO says capacity issues will cause product delays
In a series of posts on X, OpenAI CEO Sam Altman said the company’s new image-generation tool’s popularity may cause product releases to be delayed. “We are getting things under control, but you should expect new releases from OpenAI to be delayed, stuff to break, and for service to sometimes be slow as we deal with capacity challenges,” he wrote.
March 2025
OpenAI plans to release a new ‘open’ AI language model
OpeanAI intends to release its “first” open language model since GPT-2 “in the coming months.” The company plans to host developer events to gather feedback and eventually showcase prototypes of the model. The first developer event is to be held in San Francisco, with sessions to follow in Europe and Asia.
OpenAI removes ChatGPT’s restrictions on image generation
OpenAI made a notable change to its content moderation policies after the success of its new image generator in ChatGPT, which went viral for being able to create Studio Ghibli-style images. The company has updated its policies to allow ChatGPT to generate images of public figures, hateful symbols, and racial features when requested. OpenAI had previously declined such prompts due to the potential controversy or harm they may cause. However, the company has now “evolved” its approach, as stated in a blog post published by Joanne Jang, the lead for OpenAI’s model behavior.
OpenAI adopts Anthropic’s standard for linking AI models with data
OpenAI wants to incorporate Anthropic’s Model Context Protocol (MCP) into all of its products, including the ChatGPT desktop app. MCP, an open-source standard, helps AI models generate more accurate and suitable responses to specific queries, and lets developers create bidirectional links between data sources and AI applications like chatbots. The protocol is currently available in the Agents SDK, and support for the ChatGPT desktop app and Responses API will be coming soon, OpenAI CEO Sam Altman said.
OpenAI’s viral Studio Ghibli-style images could raise AI copyright concerns
The latest update of the image generator on OpenAI’s ChatGPT has triggered a flood of AI-generated memes in the style of Studio Ghibli, the Japanese animation studio behind blockbuster films like “My Neighbor Totoro” and “Spirited Away.” The burgeoning mass of Ghibli-esque images have sparked concerns about whether OpenAI has violated copyright laws, especially since the company is already facing legal action for using source material without authorization.
OpenAI expects revenue to triple to $12.7 billion this year
OpenAI expects its revenue to triple to $12.7 billion in 2025, fueled by the performance of its paid AI software, Bloomberg reported, citing an anonymous source. While the startup doesn’t expect to reach positive cash flow until 2029, it expects revenue to increase significantly in 2026 to surpass $29.4 billion, the report said.
ChatGPT has upgraded its image-generation feature
OpenAI on Tuesday rolled out a major upgrade to ChatGPT’s image-generation capabilities: ChatGPT can now use the GPT-4o model to generate and edit images and photos directly. The feature went live earlier this week in ChatGPT and Sora, OpenAI’s AI video-generation tool, for subscribers of the company’s Pro plan, priced at $200 a month, and will be available soon to ChatGPT Plus subscribers and developers using the company’s API service. The company’s CEO Sam Altman said on Wednesday, however, that the release of the image generation feature to free users would be delayed due to higher demand than the company expected.
OpenAI announces leadership updates
Brad Lightcap, OpenAI’s chief operating officer, will lead the company’s global expansion and manage corporate partnerships as CEO Sam Altman shifts his focus to research and products, according to a blog post from OpenAI. Lightcap, who previously worked with Altman at Y Combinator, joined the Microsoft-backed startup in 2018. OpenAI also said Mark Chen would step into the expanded role of chief research officer, and Julia Villagra will take on the role of chief people officer.
OpenAI’s AI voice assistant now has advanced feature
OpenAI has updated its AI voice assistant with improved chatting capabilities, according to a video posted on Monday (March 24) to the company’s official media channels. The update enables real-time conversations, and the AI assistant is said to be more personable and interrupts users less often. Users on ChatGPT’s free tier can now access the new version of Advanced Voice Mode, while paying users will receive answers that are “more direct, engaging, concise, specific, and creative,” a spokesperson from OpenAI told TechCrunch.
OpenAI, Meta in talks with Reliance in India
OpenAI and Meta have separately engaged in discussions with Indian conglomerate Reliance Industries regarding potential collaborations to enhance their AI services in the country, per a report by The Information. One key topic being discussed is Reliance Jio distributing OpenAI’s ChatGPT. Reliance has proposed selling OpenAI’s models to businesses in India through an application programming interface (API) so they can incorporate AI into their operations. Meta also plans to bolster its presence in India by constructing a large 3GW data center in Jamnagar, Gujarat. OpenAI, Meta, and Reliance have not yet officially announced these plans.
OpenAI faces privacy complaint in Europe for chatbot’s defamatory hallucinations
Noyb, a privacy rights advocacy group, is supporting an individual in Norway who was shocked to discover that ChatGPT was providing false information about him, stating that he had been found guilty of killing two of his children and trying to harm the third. “The GDPR is clear. Personal data has to be accurate,” said Joakim Söderberg, data protection lawyer at Noyb, in a statement. “If it’s not, users have the right to have it changed to reflect the truth. Showing ChatGPT users a tiny disclaimer that the chatbot can make mistakes clearly isn’t enough. You can’t just spread false information and in the end add a small disclaimer saying that everything you said may just not be true.”
OpenAI upgrades its transcription and voice-generating AI models
OpenAI has added new transcription and voice-generating AI models to its APIs: a text-to-speech model, “gpt-4o-mini-tts,” that delivers more nuanced and realistic sounding speech, as well as two speech-to-text models called “gpt-4o-transcribe” and “gpt-4o-mini-transcribe”. The company claims they are improved versions of what was already there and that they hallucinate less.
OpenAI has launched o1-pro, a more powerful version of its o1
OpenAI has introduced o1-pro in its developer API. OpenAI says its o1-pro uses more computing than its o1 “reasoning” AI model to deliver “consistently better responses.” It’s only accessible to select developers who have spent at least $5 on OpenAI API services. OpenAI charges $150 for every million tokens (about 750,000 words) input into the model and $600 for every million tokens the model produces. It costs twice as much as OpenAI’s GPT-4.5 for input and 10 times the price of regular o1.
OpenAI research lead Noam Brown thinks AI “reasoning” models could’ve arrived decades ago
Noam Brown, who heads AI reasoning research at OpenAI, thinks that certain types of AI models for “reasoning” could have been developed 20 years ago if researchers had understood the correct approach and algorithms.
OpenAI says it has trained an AI that’s “really good” at creative writing
OpenAI CEO Sam Altman said, in a post on X, that the company has trained a “new model” that’s “really good” at creative writing. He posted a lengthy sample from the model given the prompt “Please write a metafictional literary short story about AI and grief.” OpenAI has not extensively explored the use of AI for writing fiction. The company has mostly concentrated on challenges in rigid, predictable areas such as math and programming. And it turns out that it might not be that great at creative writing at all.
we trained a new model that is good at creative writing (not sure yet how/when it will get released). this is the first time i have been really struck by something written by AI; it got the vibe of metafiction so right.
PROMPT:
Please write a metafictional literary short story…
— Sam Altman (@sama) March 11, 2025
OpenAI launches new tools to help businesses build AI agents
OpenAI rolled out new tools designed to help developers and businesses build AI agents — automated systems that can independently accomplish tasks — using the company’s own AI models and frameworks. The tools are part of OpenAI’s new Responses API, which enables enterprises to develop customized AI agents that can perform web searches, scan through company files, and navigate websites, similar to OpenAI’s Operator product. The Responses API effectively replaces OpenAI’s Assistants API, which the company plans to discontinue in the first half of 2026.
OpenAI reportedly plans to charge up to $20,000 a month for specialized AI ‘agents’
OpenAI intends to release several “agent” products tailored for different applications, including sorting and ranking sales leads and software engineering, according to a report from The Information. One, a “high-income knowledge worker” agent, will reportedly be priced at $2,000 a month. Another, a software developer agent, is said to cost $10,000 a month. The most expensive rumored agents, which are said to be aimed at supporting “PhD-level research,” are expected to cost $20,000 per month. The jaw-dropping figure is indicative of how much cash OpenAI needs right now: The company lost roughly $5 billion last year after paying for costs related to running its services and other expenses. It’s unclear when these agentic tools might launch or which customers will be eligible to buy them.
ChatGPT can directly edit your code
The latest version of the macOS ChatGPT app allows users to edit code directly in supported developer tools, including Xcode, VS Code, and JetBrains. ChatGPT Plus, Pro, and Team subscribers can use the feature now, and the company plans to roll it out to more users like Enterprise, Edu, and free users.
ChatGPT’s weekly active users doubled in less than 6 months, thanks to new releases
According to a new report from VC firm Andreessen Horowitz (a16z), OpenAI’s AI chatbot, ChatGPT, experienced solid growth in the second half of 2024. It took ChatGPT nine months to increase its weekly active users from 100 million in November 2023 to 200 million in August 2024, but it only took less than six months to double that number once more, according to the report. ChatGPT’s weekly active users increased to 300 million by December 2024 and 400 million by February 2025. ChatGPT has experienced significant growth recently due to the launch of new models and features, such as GPT-4o, with multimodal capabilities. ChatGPT usage spiked from April to May 2024, shortly after that model’s launch.
February 2025
OpenAI cancels its o3 AI model in favor of a ‘unified’ next-gen release
OpenAI has effectively canceled the release of o3 in favor of what CEO Sam Altman is calling a “simplified” product offering. In a post on X, Altman said that, in the coming months, OpenAI will release a model called GPT-5 that “integrates a lot of [OpenAI’s] technology,” including o3, in ChatGPT and its API. As a result of that roadmap decision, OpenAI no longer plans to release o3 as a standalone model.
ChatGPT may not be as power-hungry as once assumed
A commonly cited stat is that ChatGPT requires around 3 watt-hours of power to answer a single question. Using OpenAI’s latest default model for ChatGPT, GPT-4o, as a reference, nonprofit AI research institute Epoch AI found the average ChatGPT query consumes around 0.3 watt-hours. However, the analysis doesn’t consider the additional energy costs incurred by ChatGPT with features like image generation or input processing.
OpenAI now reveals more of its o3-mini model’s thought process
In response to pressure from rivals like DeepSeek, OpenAI is changing the way its o3-mini model communicates its step-by-step “thought” process. ChatGPT users will see an updated “chain of thought” that shows more of the model’s “reasoning” steps and how it arrived at answers to questions.
You can now use ChatGPT web search without logging in
OpenAI is now allowing anyone to use ChatGPT web search without having to log in. While OpenAI had previously allowed users to ask ChatGPT questions without signing in, responses were restricted to the chatbot’s last training update. This only applies through ChatGPT.com, however. To use ChatGPT in any form through the native mobile app, you will still need to be logged in.
OpenAI unveils a new ChatGPT agent for ‘deep research’
OpenAI announced a new AI “agent” called deep research that’s designed to help people conduct in-depth, complex research using ChatGPT. OpenAI says the “agent” is intended for instances where you don’t just want a quick answer or summary, but instead need to assiduously consider information from multiple websites and other sources.
February 2025
OpenAI used a subreddit to test AI persuasion
OpenAI used the subreddit r/ChangeMyView to measure the persuasive abilities of its AI reasoning models. OpenAI says it collects user posts from the subreddit and asks its AI models to write replies, in a closed environment, that would change the Reddit user’s mind on a subject. The company then shows the responses to testers, who assess how persuasive the argument is, and finally OpenAI compares the AI models’ responses to human replies for that same post.
OpenAI launches o3-mini, its latest ‘reasoning’ model
OpenAI launched a new AI “reasoning” model, o3-mini, the newest in the company’s o family of models. OpenAI first previewed the model in December alongside a more capable system called o3. OpenAI is pitching its new model as both “powerful” and “affordable.”
ChatGPT’s mobile users are 85% male, report says
A new report from app analytics firm Appfigures found that over half of ChatGPT’s mobile users are under age 25, with users between ages 50 and 64 making up the second largest age demographic. The gender gap among ChatGPT users is even more significant. Appfigures estimates that across age groups, men make up 84.5% of all users.
OpenAI launches ChatGPT plan for US government agencies
OpenAI launched ChatGPT Gov designed to provide U.S. government agencies an additional way to access the tech. ChatGPT Gov includes many of the capabilities found in OpenAI’s corporate-focused tier, ChatGPT Enterprise. OpenAI says that ChatGPT Gov enables agencies to more easily manage their own security, privacy, and compliance, and could expedite internal authorization of OpenAI’s tools for the handling of non-public sensitive data.
More teens report using ChatGPT for schoolwork, despite the tech’s faults
Younger Gen Zers are embracing ChatGPT, for schoolwork, according to a new survey by the Pew Research Center. In a follow-up to its 2023 poll on ChatGPT usage among young people, Pew asked ~1,400 U.S.-based teens ages 13 to 17 whether they’ve used ChatGPT for homework or other school-related assignments. Twenty-six percent said that they had, double the number two years ago. Just over half of teens responding to the poll said they think it’s acceptable to use ChatGPT for researching new subjects. But considering the ways ChatGPT can fall short, the results are possibly cause for alarm.
OpenAI says it may store deleted Operator data for up to 90 days
OpenAI says that it might store chats and associated screenshots from customers who use Operator, the company’s AI “agent” tool, for up to 90 days — even after a user manually deletes them. While OpenAI has a similar deleted data retention policy for ChatGPT, the retention period for ChatGPT is only 30 days, which is 60 days shorter than Operator’s.
OpenAI launches Operator, an AI agent that performs tasks autonomously
OpenAI is launching a research preview of Operator, a general-purpose AI agent that can take control of a web browser and independently perform certain actions. Operator promises to automate tasks such as booking travel accommodations, making restaurant reservations, and shopping online.
OpenAI may preview its agent tool for users on the $200-per-month Pro plan
Operator, OpenAI’s agent tool, could be released sooner rather than later. Changes to ChatGPT’s code base suggest that Operator will be available as an early research preview to users on the $200 Pro subscription plan. The changes aren’t yet publicly visible, but a user on X who goes by Choi spotted these updates in ChatGPT’s client-side code. TechCrunch separately identified the same references to Operator on OpenAI’s website.
OpenAI tests phone number-only ChatGPT signups
OpenAI has begun testing a feature that lets new ChatGPT users sign up with only a phone number — no email required. The feature is currently in beta in the U.S. and India. However, users who create an account using their number can’t upgrade to one of OpenAI’s paid plans without verifying their account via an email. Multi-factor authentication also isn’t supported without a valid email.
ChatGPT now lets you schedule reminders and recurring tasks
ChatGPT’s new beta feature, called tasks, allows users to set simple reminders. For example, you can ask ChatGPT to remind you when your passport expires in six months, and the AI assistant will follow up with a push notification on whatever platform you have tasks enabled. The feature will start rolling out to ChatGPT Plus, Team, and Pro users around the globe this week.
New ChatGPT feature lets users assign it traits like ‘chatty’ and ‘Gen Z’
OpenAI is introducing a new way for users to customize their interactions with ChatGPT. Some users found they can specify a preferred name or nickname and “traits” they’d like the chatbot to have. OpenAI suggests traits like “Chatty,” “Encouraging,” and “Gen Z.” However, some users reported that the new options have disappeared, so it’s possible they went live prematurely.
December 2024
ChatGPT Search can be tricked into misleading users, new research reveals
ChatGPT Search can be fooled into generating completely misleading summaries, The Guardian has found. They found ChatGPT could be prompted to ignore negative reviews and generate “entirely positive” summaries by inserting hidden text into websites it created and that ChatGPT Search could also be made to spit out malicious code using this method.
Microsoft and OpenAI reportedly have a finance-centric definition of AGI
Microsoft and OpenAI have a very specific, internal definition of AGI based on the startup’s profits, according to a new report from The Information. The two companies reportedly signed an agreement stating OpenAI has only achieved AGI when it develops AI systems that can generate at least $100 billion in profit, which is far from the rigorous technical and philosophical definition of AGI many would expect.
OpenAI trained o1 and o3 to ‘think’ about its safety policy
OpenAI released new research outlining the company’s approach to ensure AI reasoning models stay aligned with the values of their human developers. The startup used “deliberative alignment” to make o1 and o3 “think” about OpenAI’s safety policy. According to OpenAI’s research, the method decreased the rate at which o1 answered “unsafe” questions while improving its ability to answer benign ones.
OpenAI announces new o3 reasoning models
OpenAI CEO Sam Altman announced the successors to its o1 reasoning model family: o3 and o3-mini. The models are not widely available yet, but safety researchers can sign up for a preview. The reveal marks the end of the “12 Days of OpenAI” event, which saw announcements for real-time vision capabilities, ChatGPT Search, and even a Santa voice for ChatGPT.
OpenAI brings ChatGPT to your landline
In an effort to make ChatGPT accessible to as many people as possible, OpenAI announced a 1-800 number to call the chatbot — even from a landline or a flip phone. Users can call 1-800-CHATGPT, and ChatGPT will respond to your queries in an experience that is more or less identical to Advanced Voice Mode — minus the multimodality.
OpenAI is offering 15 minutes of free calling for U.S. users. The company notes that standard carrier fees may apply.
OpenAI brings its ChatGPT Search to more users
OpenAI is bringing ChatGPT Search to free, logged in users. Search gives ChatGPT the ability to access real-time information on the web to better answer your queries, but was only available for paid users when it launched in October. Not only is Search available now for free users, but it’s also been integrated into Advanced Voice Mode.
OpenAI blames massive ChatGPT outage on a ‘new telemetry service’
OpenAI is blaming one of the longest outages in its history on a “new telemetry service” gone awry. OpenAI wrote in a postmortem that the outage wasn’t caused by a security incident or recent product launch, but by a telemetry service it deployed to collect Kubernetes metrics.
You can make ChatGPT sound like Santa for a limited time
OpenAI announced that ChatGPT users could access a new “Santa Mode” voice during December. The feature allows users to speak with ChatGPT’s Advanced Voice Mode, but with a Christmas twist. The voice sounds, well, “merry and bright,” as OpenAI described it. Think boomy, jolly — more or less like every Santa you’ve ever heard.
OpenAI adds vision to Advanced Voice Mode
OpenAI released the real-time video capabilities for ChatGPT that it demoed nearly seven months ago. ChatGPT Plus, Team, and Pro subscribers can use the app to point their phones at objects and have ChatGPT respond in near-real-time. The feature can also understand what’s on a device’s screen through screen sharing.
There’s more to come from OpenAI through December 23. Tune in to our live blog to stay updated.
ChatGPT and Sora hit with a major outage
ChatGPT and Sora both experienced a major outage Wednesday. Though users suspected the outage was due to the rollout of ChatGPT in Apple Intelligence, OpenAI developer community lead Edwin Arbus denied it in a post on X, saying the “outage was unrelated to 12 Days of OpenAI or Apple Intelligence. We made a config change that caused many servers to become unavailable.”
Canvas rolls out to everyone
Canvas, OpenAI’s collaboration-focused interface for writing and code projects, is now rolling out to all users after being in beta for ChatGPT Plus members since October 2024. The company also announced the ability to integrate Python code within Canvas as well as bringing Canvas to custom GPTs.
OpenAI pauses Sora sign-ups due to high demand
OpenAI CEO Sam Altman posted on X that due to higher than expected demand, they are pausing new sign-ups for its video generator Sora and that video generations will be slower for the time being. The company released Sora as part of its “12 Days of OpenAI” event following nearly a year of teasing the product.
OpenAI releases Sora for ChatGPT Plus and Pro subscribers
OpenAI has finally released its text to video model, Sora. The model can generate videos up to 20 seconds long in 1080p based on text prompts or uploaded images, and can be “remixed” through additional user prompts. Sora is available starting today to ChatGPT Pro and Plus subscribers (except in the EU).
In Monday’s “12 Days of OpenAI” livestream, CEO Sam Altman said that ChatGPT Plus members will get 50 video generations a month, while ChatGPT Pro users will get “unlimited” generations in their “slow queue mode” and 500 “normal” generations per month.
There are still more reveals to come from OpenAI through December 23. Tune in to our live blog to stay updated.
OpenAI launches $200 monthly ChatGPT Pro subscription — and full version of o1
On day one of its 12 Days of OpenAI event, the company announced a new — and expensive — subscription plan. ChatGPT Pro is a $200-per-month tier that provides unlimited access to all of OpenAI’s models, including the full version of its o1 “reasoning” model.
The full version of o1, which was released as a preview in September, can now reason about image uploads and has been trained to be “more concise in its thinking” to improve response times.
Over the next few weeks, we’ll be updating all the news from OpenAI as it happens on our live blog. Follow along with us!
OpenAI announces 12 days of reveals for the holidays
OpenAI announced “12 Days of OpenAI,” which will feature livestreams every weekday starting December 5 at 10 a.m. PT. Each day’s stream is said to include either a product launch or a demo in varying sizes.
ChatGPT surpasses 300M weekly active users, Sam Altman says
At the New York Times’ Dealbook Summit, OpenAI CEO Sam Altman said that ChatGPT has surpassed 300 million weekly active users. The milestone comes just a few months after the chatbot hit 200 million weekly active users in August 2024 and just over a year after reaching 100 million weekly active users in November 2023.
November 2024
Users discovered the name ‘David Mayer’ crashed ChatGPT
ChatGPT users discovered an interesting phenomenon: the popular chatbot refused to answer questions asked about a “David Mayer,” and asking it to do so caused it to freeze up instantly. While the strange behavior spawned conspiracy theories, and a slew of other names being impacted, a much more ordinary reason may be at the heart of it: digital privacy requests.
Ads might be headed to ChatGPT
OpenAI is toying with the idea of getting into ads. CFO Sarah Friar told the Financial Times it’s weighing an ads business model, with plans to be “thoughtful” about when and where ads appear — though she later stressed that the company has “no active plans to pursue advertising.” Still, the exploration may raise eyebrows given that Sam Altman recently said ads would be a “last resort.”
Canadian news companies sue OpenAI
A group of Canadian media companies, including the Toronto Star and the Globe and Mail, have filed a lawsuit against OpenAI. The companies behind the suit said that OpenAI infringed their copyrights and are seeking to win monetary damages — and ban OpenAI from making further use of their work.
GPT-4o gets an upgrade
OpenAI announced that its GPT-4o model has been updated to feature more “natural” and “engaging” creative writing abilities as well as more thorough responses and insights when accessing files uploaded by users.
OpenAI brings ChatGPT’s Advanced Voice Mode to the web
ChatGPT’s Advanced Voice Mode feature is expanding to the web, allowing users to talk to the chatbot through their browser. The conversational feature is rolling out to ChatGPT’s paying Plus, Enterprise, Teams, or Edu subscribers.
ChatGPT can now read some of your Mac’s desktop apps
OpenAI announced the ChatGPT desktop app for macOS can now read code in a handful of developer-focused coding apps, such as VS Code, Xcode, TextEdit, Terminal, and iTerm2 — meaning that developers will no longer have to copy and paste their code into ChatGPT. When the feature is enabled, OpenAI will automatically send the section of code you’re working on through its chatbot as context, alongside your prompt.
OpenAI loses another lead safety researcher
Lilian Weng announced on X that she is departing OpenAI. Weng served as VP of research and safety since August, and before that was the head of OpenAI’s safety systems team. It’s the latest in a long string of AI safety researchers,policy researchers, and other executives who have exited the company in the last year.
ChatGPT told 2M people to get their election news elsewhere
OpenAI stated that it told around 2 million users of ChatGPT to go elsewhere for information about the 2024 U.S. election, and instead recommended trusted news sources like Reuters and the Associated Press.
In a blog post, OpenAI said that ChatGPT sent roughly a million people to CanIVote.org when they asked questions specific to voting in the lead-up to the election and rejected around 250,000 requests to generate images of the candidates over the same period.
OpenAI acquires Chat.com
Adding to its collection of high-profile domain names, Chat.com now redirects to ChatGPT. Last year, it was reported that HubSpot co-founder and CTO Dharmesh Shah acquired Chat.com for $15.5 million, making it one of the top two all-time publicly reported domain sales — though OpenAI declined to state how much it paid for it.
Meta’s former hardware lead for Orion is joining OpenAI
The former head of Meta’s augmented reality glasses efforts is joining OpenAI to lead robotics and consumer hardware. Kalinowski is a hardware executive who began leading Meta’s AR glasses team in March 2022. She oversaw the creation of Orion, the impressive augmented reality prototype that Meta recently showed off at its annual Connect conference.
Apple users will soon be able to upgrade to ChatGPT Plus in the Settings app
Apple is including an option to upgrade to ChatGPT Plus inside its Settings app, according to an update to the iOS 18.2 beta spotted by 9to5Mac. This will give Apple users a direct route to sign up for OpenAI’s premium subscription plan, which costs $20 a month.
October 2024
Sam Altman says a lack of compute capacity is delaying product releases
In a Reddit AMA, OpenAI CEO Sam Altman admitted that a lack of compute capacity is one major factor preventing the company from shipping products as often as it’d like, including the vision capabilities for Advanced Voice Mode first teased in May. Altman also indicated that the next major release of DALL-E, OpenAI’s image generator, has no launch timeline, and that Sora, OpenAI’s video-generating tool, has also been held back.
Altman also admitted to using ChatGPT “sometimes” to answer questions throughout the AMA.
OpenAI launches its Google search challenger
OpenAI launched ChatGPT Search, an evolution of the SearchGPT prototype it unveiled this summer. Powered by a fine-tuned version of OpenAI’s GPT-4o model, ChatGPT Search serves up information and photos from the web along with links to relevant sources, at which point you can ask follow-up questions to refine an ongoing search.
Advanced Voice Mode comes to Mac and PC
OpenAI has rolled out Advanced Voice Mode to ChatGPT’s desktop apps for macOS and Windows. For Mac users, that means that both ChatGPT’s Advanced Voice Mode can coexist with Siri on the same device, leading the way for ChatGPT’s Apple Intelligence integration.
OpenAI is reportedly planning to build its first AI chip
Reuters reports that OpenAI is working with TSMC and Broadcom to build an in-house AI chip, which could arrive as soon as 2026. It appears, at least for now, the company has abandoned plans to establish a network of factories for chip manufacturing and is instead focusing on in-house chip design.
You can now search through your ChatGPT history
OpenAI announced it’s rolling out a feature that allows users to search through their ChatGPT chat histories on the web. The new feature will let users bring up an old chat to remember something or pick back up a chat right where it was left off.
ChatGPT rolls out with Apple Intelligence in iOS 18.1 update
With the release of iOS 18.1, Apple Intelligence features powered by ChatGPT are now available to users. The ChatGPT features include integrated writing tools, image cleanup, article summaries, and a typing input for the redesigned Siri experience.
OpenAI says it won’t release a model called Orion this year
OpenAI denied reports that it is intending to release an AI model, code-named Orion, by December of this year. An OpenAI spokesperson told TechCrunch that they “don’t have plans to release a model code-named Orion this year,” but that leaves OpenAI substantial wiggle room.
ChatGPT comes to Windows
OpenAI has begun previewing a dedicated Windows app for ChatGPT. The company says the app is an early version and is currently only available to ChatGPT Plus, Team, Enterprise, and Edu users with a “full experience” set to come later this year.
OpenAI inks new content deal with Hearst
OpenAI struck a content deal with Hearst, the newspaper and magazine publisher known for the San Francisco Chronicle, Esquire, Cosmopolitan, ELLE, and others. The partnership will allow OpenAI to surface stories from Hearst publications with citations and direct links.
ChatGPT has a new ‘Canvas’ interface for writing and coding projects
OpenAI introduced a new way to interact with ChatGPT called “Canvas.” The canvas workspace allows for users to generate writing or code, then highlight sections of the work to have the model edit. Canvas is rolling out in beta to ChatGPT Plus and Teams, with a rollout to come to Enterprise and Edu tier users next week.
OpenAI raises $6.6B and is now valued at $157B
OpenAI has closed the largest VC round of all time. The startup announced it raised $6.6 billion in a funding round that values OpenAI at $157 billion post-money. Led by previous investor Thrive Capital, the new cash brings OpenAI’s total raised to $17.9 billion, per Crunchbase.
Dev Day brings Realtime API to AI app developers
At the first of its 2024 Dev Day events, OpenAI announced a new API tool that will let developers build nearly real-time, speech-to-speech experiences in their apps, with the choice of using six voices provided by OpenAI. These voices are distinct from those offered for ChatGPT, and developers can’t use third party voices, in order to prevent copyright issues.
September 2024
OpenAI might raise the price of ChatGPT to $44 by 2029
OpenAI is planning to raise the price of individual ChatGPT subscriptions from $20 per month to $22 per month by the end of the year, according to a report from The New York Times. The report notes that a steeper increase could come over the next five years; by 2029, OpenAI expects it’ll charge $44 per month for ChatGPT Plus.
Mira Murati exists OpenAI
OpenAI CTO Mira Murati announced that she is leaving the company after more than six years. Hours after the announcement, OpenAI’s chief research officer, Bob McGrew, and a research VP, Barret Zoph, also left the company. CEO Sam Altman revealed the two latest resignations in a post on X, along with leadership transition plans.
OpenAI rolls out Advanced Voice Mode with more voices and a new look
After a delay, OpenAI is finally rolling out Advanced Voice Mode to an expanded set of ChatGPT’s paying customers. AVM is also getting a revamped design — the feature is now represented by a blue animated sphere instead of the animated black dots that were presented back in May. OpenAI is highlighting improvements in conversational speed, accents in foreign languages, and five new voices as part of the rollout.
YouTuber finds a way to run ChatGPT on a graphing calculator
A video from YouTube creator ChromaLock showcased how to modify a TI-84 graphing calculator so that it can connect to the internet and access ChatGPT, touting it as the “ultimate cheating device.” As demonstrated in the video, it’s a pretty complicated process for the average high school student to follow — but it might stoke more concerns from teachers about the ongoing concerns about ChatGPT and cheating in schools.
OpenAI announces OpenAI o1, a new model that can fact-check itself
OpenAI unveiled a preview of OpenAI o1, also known as “Strawberry.” The collection of models are available in ChatGPT and via OpenAI’s API: o1-preview and o1 mini. The company claims that o1 can more effectively reason through math and science and fact-check itself by spending more time considering all parts of a command or question.
Unlike ChatGPT, o1 can’t browse the web or analyze files yet, is rate-limited and expensive compared to other models. OpenAI says it plans to bring o1-mini access to all free users of ChatGPT, but hasn’t set a release date.
A hacker was able to trick ChatGPT into giving instructions on how to make bombs
An artist and hacker found a way to jailbreak ChatGPT to produce instructions for making powerful explosives, a request that the chatbot normally refuses. An explosives expert who reviewed the chatbot’s output told TechCrunch that the instructions could be used to make a detonatable product and was too sensitive to be released.
OpenAI reaches 1 million paid users of its corporate offerings
OpenAI announced it has surpassed 1 million paid users for its versions of ChatGPT intended for businesses, including ChatGPT Team, ChatGPT Enterprise and its educational offering, ChatGPT Edu. The company said that nearly half of OpenAI’s corporate users are based in the US.
Volkswagen rolls out its ChatGPT assistant to the US
Volkswagen is taking its ChatGPT voice assistant experiment to vehicles in the United States. Its ChatGPT-integrated Plus Speech voice assistant is an AI chatbot based on Cerence’s Chat Pro product and a LLM from OpenAI and will begin rolling out on September 6 with the 2025 Jetta and Jetta GLI models.
August 2024
OpenAI inks content deal with Condé Nast
As part of the new deal, OpenAI will surface stories from Condé Nast properties like The New Yorker, Vogue, Vanity Fair, Bon Appétit and Wired in ChatGPT and SearchGPT. Condé Nast CEO Roger Lynch implied that the “multi-year” deal will involve payment from OpenAI in some form and a Condé Nast spokesperson told TechCrunch that OpenAI will have permission to train on Condé Nast content.
Our first impressions of ChatGPT’s Advanced Voice Mode
TechCrunch’s Maxwell Zeff has been playing around with OpenAI’s Advanced Voice Mode, in what he describes as “the most convincing taste I’ve had of an AI-powered future yet.” Compared to Siri or Alexa, Advanced Voice Mode stands out with faster response times, unique answers and the ability to answer complex questions. But the feature falls short as an effective replacement for virtual assistants.
OpenAI shuts down election influence operation that used ChatGPT
OpenAI has banned a cluster of ChatGPT accounts linked to an Iranian influence operation that was generating content about the U.S. presidential election. OpenAI identified five website fronts presenting as both progressive and conservative news outlets that used ChatGPT to draft several long-form articles, though it doesn’t seem that it reached much of an audience.
OpenAI finds that GPT-4o does some weird stuff sometimes
OpenAI has found that GPT-4o, which powers the recently launched alpha of Advanced Voice Mode in ChatGPT, can behave in strange ways. In a new “red teaming” report, OpenAI reveals some of GPT-4o’s weirder quirks, like mimicking the voice of the person speaking to it or randomly shouting in the middle of a conversation.
ChatGPT’s mobile app reports its biggest month yet
After a big jump following the release of OpenAI’s new GPT-4o “omni” model, the mobile version of ChatGPT has now seen its biggest month of revenue yet. The app pulled in $28 million in net revenue from the App Store and Google Play in July, according to data provided by app intelligence firm Appfigures.
OpenAI could potentially catch students who cheat with ChatGPT
OpenAI has built a watermarking tool that could potentially catch students who cheat by using ChatGPT — but The Wall Street Journal reports that the company is debating whether to actually release it. An OpenAI spokesperson confirmed to TechCrunch that the company is researching tools that can detect writing from ChatGPT, but said it’s taking a “deliberate approach” to releasing it.
July 2024
ChatGPT’s advanced Voice Mode starts rolling out to some users
OpenAI is giving users their first access to GPT-4o’s updated realistic audio responses. The alpha version is now available to a small group of ChatGPT Plus users, and the company says the feature will gradually roll out to all Plus users in the fall of 2024. The release follows controversy surrounding the voice’s similarity to Scarlett Johansson, leading OpenAI to delay its release.
OpenAI announces new search prototype, SearchGPT
OpenAI is testing SearchGPT, a new AI search experience to compete with Google. SearchGPT aims to elevate search queries with “timely answers” from across the internet, as well as the ability to ask follow-up questions. The temporary prototype is currently only available to a small group of users and its publisher partners, like The Atlantic, for testing and feedback.
OpenAI could lose $5 billion this year, report claims
A new report from The Information, based on undisclosed financial information, claims OpenAI could lose up to $5 billion due to how costly the business is to operate. The report also says the company could spend as much as $7 billion in 2024 to train and operate ChatGPT.
OpenAI unveils GPT-4o mini
OpenAI released its latest small AI model, GPT-4o mini. The company says GPT-4o mini, which is cheaper and faster than OpenAI’s current AI models, outperforms industry leading small AI models on reasoning tasks involving text and vision. GPT-4o mini will replace GPT-3.5 Turbo as the smallest model OpenAI offers.
OpenAI partners with Los Alamos National Laboratory for bioscience research
OpenAI announced a partnership with the Los Alamos National Laboratory to study how AI can be employed by scientists in order to advance research in healthcare and bioscience. This follows other health-related research collaborations at OpenAI, including Moderna and Color Health.
June 2024
OpenAI makes CriticGPT to find mistakes in GPT-4
OpenAI announced it has trained a model off of GPT-4, dubbed CriticGPT, which aims to find errors in ChatGPT’s code output so they can make improvements and better help so-called human “AI trainers” rate the quality and accuracy of ChatGPT responses.
OpenAI inks content deal with TIME
OpenAI and TIME announced a multi-year strategic partnership that brings the magazine’s content, both modern and archival, to ChatGPT. As part of the deal, TIME will also gain access to OpenAI’s technology in order to develop new audience-based products.
OpenAI delays ChatGPT’s new Voice Mode
OpenAI planned to start rolling out its advanced Voice Mode feature to a small group of ChatGPT Plus users in late June, but it says lingering issues forced it to postpone the launch to July. OpenAI says Advanced Voice Mode might not launch for all ChatGPT Plus customers until the fall, depending on whether it meets certain internal safety and reliability checks.
ChatGPT releases app for Mac
ChatGPT for macOS is now available for all users. With the app, users can quickly call up ChatGPT by using the keyboard combination of Option + Space. The app allows users to upload files and other photos, as well as speak to ChatGPT from their desktop and search through their past conversations.
Apple brings ChatGPT to its apps, including Siri
Apple announced at WWDC 2024 that it is bringing ChatGPT to Siri and other first-party apps and capabilities across its operating systems. The ChatGPT integrations, powered by GPT-4o, will arrive on iOS 18, iPadOS 18 and macOS Sequoia later this year, and will be free without the need to create a ChatGPT or OpenAI account. Features exclusive to paying ChatGPT users will also be available through Apple devices.
House Oversight subcommittee invites Scarlett Johansson to testify about ‘Sky’ controversy
Scarlett Johansson has been invited to testify about the controversy surrounding OpenAI’s Sky voice at a hearing for the House Oversight Subcommittee on Cybersecurity, Information Technology, and Government Innovation. In a letter, Rep. Nancy Mace said Johansson’s testimony could “provide a platform” for concerns around deepfakes.
ChatGPT experiences two outages in a single day
ChatGPT was down twice in one day: one multi-hour outage in the early hours of the morning Tuesday and another outage later in the day that is still ongoing. Anthropic’s Claude and Perplexity also experienced some issues.
May 2024
The Atlantic and Vox Media ink content deals with OpenAI
The Atlantic and Vox Media have announced licensing and product partnerships with OpenAI. Both agreements allow OpenAI to use the publishers’ current content to generate responses in ChatGPT, which will feature citations to relevant articles. Vox Media says it will use OpenAI’s technology to build “audience-facing and internal applications,” while The Atlantic will build a new experimental product called Atlantic Labs.
OpenAI signs 100K PwC workers to ChatGPT’s enterprise tier
OpenAI announced a new deal with management consulting giant PwC. The company will become OpenAI’s biggest customer to date, covering 100,000 users, and will become OpenAI’s first partner for selling its enterprise offerings to other businesses.
OpenAI says it is training its GPT-4 successor
OpenAI announced in a blog post that it has recently begun training its next flagship model to succeed GPT-4. The news came in an announcement of its new safety and security committee, which is responsible for informing safety and security decisions across OpenAI’s products.
Former OpenAI director claims the board found out about ChatGPT on Twitter
On the The TED AI Show podcast, former OpenAI board member Helen Toner revealed that the board did not know about ChatGPT until its launch in November 2022. Toner also said that Sam Altman gave the board inaccurate information about the safety processes the company had in place and that he didn’t disclose his involvement in the OpenAI Startup Fund.
ChatGPT’s mobile app revenue saw biggest spike yet following GPT-4o launch
The launch of GPT-4o has driven the company’s biggest-ever spike in revenue on mobile, despite the model being freely available on the web. Mobile users are being pushed to upgrade to its $19.99 monthly subscription, ChatGPT Plus, if they want to experiment with OpenAI’s most recent launch.
OpenAI to remove ChatGPT’s Scarlett Johansson-like voice
After demoing its new GPT-4o model last week, OpenAI announced it is pausing one of its voices, Sky, after users found that it sounded similar to Scarlett Johansson in “Her.”
OpenAI explained in a blog post that Sky’s voice is “not an imitation” of the actress and that AI voices should not intentionally mimic the voice of a celebrity. The blog post went on to explain how the company chose its voices: Breeze, Cove, Ember, Juniper and Sky.
ChatGPT lets you add files from Google Drive and Microsoft OneDrive
OpenAI announced new updates for easier data analysis within ChatGPT. Users can now upload files directly from Google Drive and Microsoft OneDrive, interact with tables and charts, and export customized charts for presentations. The company says these improvements will be added to GPT-4o in the coming weeks.
OpenAI inks deal to train AI on Reddit data
OpenAI announced a partnership with Reddit that will give the company access to “real-time, structured and unique content” from the social network. Content from Reddit will be incorporated into ChatGPT, and the companies will work together to bring new AI-powered features to Reddit users and moderators.
OpenAI debuts GPT-4o “omni” model now powering ChatGPT
OpenAI’s spring update event saw the reveal of its new omni model, GPT-4o, which has a black hole-like interface, as well as voice and vision capabilities that feel eerily like something out of “Her.” GPT-4o is set to roll out “iteratively” across its developer and consumer-facing products over the next few weeks.
OpenAI to build a tool that lets content creators opt out of AI training
The company announced it’s building a tool, Media Manager, that will allow creators to better control how their content is being used to train generative AI models — and give them an option to opt out. The goal is to have the new tool in place and ready to use by 2025.
OpenAI explores allowing AI porn
In a new peek behind the curtain of its AI’s secret instructions, OpenAI also released a new NSFW policy. Though it’s intended to start a conversation about how it might allow explicit images and text in its AI products, it raises questions about whether OpenAI — or any generative AI vendor — can be trusted to handle sensitive content ethically.
OpenAI and Stack Overflow announce partnership
In a new partnership, OpenAI will get access to developer platform Stack Overflow’s API and will get feedback from developers to improve the performance of their AI models. In return, OpenAI will include attributions to Stack Overflow in ChatGPT. However, the deal was not favorable to some Stack Overflow users — leading to some sabotaging their answer in protest.
April 2024
U.S. newspapers file copyright lawsuit against OpenAI and Microsoft
Alden Global Capital-owned newspapers, including the New York Daily News, the Chicago Tribune, and the Denver Post, are suing OpenAI and Microsoft for copyright infringement. The lawsuit alleges that the companies stole millions of copyrighted articles “without permission and without payment” to bolster ChatGPT and Copilot.
OpenAI inks content licensing deal with Financial Times
OpenAI has partnered with another news publisher in Europe, London’s Financial Times, that the company will be paying for content access. “Through the partnership, ChatGPT users will be able to see select attributed summaries, quotes and rich links to FT journalism in response to relevant queries,” the FT wrote in a press release.
OpenAI opens Tokyo hub, adds GPT-4 model optimized for Japanese
OpenAI is opening a new office in Tokyo and has plans for a GPT-4 model optimized specifically for the Japanese language. The move underscores how OpenAI will likely need to localize its technology to different languages as it expands.
Sam Altman pitches ChatGPT Enterprise to Fortune 500 companies
According to Reuters, OpenAI’s Sam Altman hosted hundreds of executives from Fortune 500 companies across several cities in April, pitching versions of its AI services intended for corporate use.
OpenAI releases “more direct, less verbose” version of GPT-4 Turbo
Premium ChatGPT users — customers paying for ChatGPT Plus, Team or Enterprise — can now use an updated and enhanced version of GPT-4 Turbo. The new model brings with it improvements in writing, math, logical reasoning and coding, OpenAI claims, as well as a more up-to-date knowledge base.
ChatGPT no longer requires an account — but there’s a catch
You can now use ChatGPT without signing up for an account, but it won’t be quite the same experience. You won’t be able to save or share chats, use custom instructions, or other features associated with a persistent account. This version of ChatGPT will have “slightly more restrictive content policies,” according to OpenAI. When TechCrunch asked for more details, however, the response was unclear:
“The signed out experience will benefit from the existing safety mitigations that are already built into the model, such as refusing to generate harmful content. In addition to these existing mitigations, we are also implementing additional safeguards specifically designed to address other forms of content that may be inappropriate for a signed out experience,” a spokesperson said.
March 2024
OpenAI’s chatbot store is filling up with spam
TechCrunch found that the OpenAI’s GPT Store is flooded with bizarre, potentially copyright-infringing GPTs. A cursory search pulls up GPTs that claim to generate art in the style of Disney and Marvel properties, but serve as little more than funnels to third-party paid services and advertise themselves as being able to bypass AI content detection tools.
The New York Times responds to OpenAI’s claims that it “hacked” ChatGPT for its copyright lawsuit
In a court filing opposing OpenAI’s motion to dismiss The New York Times’ lawsuit alleging copyright infringement, the newspaper asserted that “OpenAI’s attention-grabbing claim that The Times ‘hacked’ its products is as irrelevant as it is false.” The New York Times also claimed that some users of ChatGPT used the tool to bypass its paywalls.
OpenAI VP doesn’t say whether artists should be paid for training data
At a SXSW 2024 panel, Peter Deng, OpenAI’s VP of consumer product dodged a question on whether artists whose work was used to train generative AI models should be compensated. While OpenAI lets artists “opt out” of and remove their work from the datasets that the company uses to train its image-generating models, some artists have described the tool as onerous.
A new report estimates that ChatGPT uses more than half a million kilowatt-hours of electricity per day
ChatGPT’s environmental impact appears to be massive. According to a report from The New Yorker, ChatGPT uses an estimated 17,000 times the amount of electricity than the average U.S. household to respond to roughly 200 million requests each day.
ChatGPT can now read its answers aloud
OpenAI released a new Read Aloud feature for the web version of ChatGPT as well as the iOS and Android apps. The feature allows ChatGPT to read its responses to queries in one of five voice options and can speak 37 languages, according to the company. Read aloud is available on both GPT-4 and GPT-3.5 models.
ChatGPT can now read responses to you.
On iOS or Android, tap and hold the message and then tap “Read Aloud”. We’ve also started rolling on web – click the “Read Aloud” button below the message. pic.twitter.com/KevIkgAFbG
— OpenAI (@OpenAI) March 4, 2024
January 2025
OpenAI partners with Dublin City Council to use GPT-4 for tourism
As part of a new partnership with OpenAI, the Dublin City Council will use GPT-4 to craft personalized itineraries for travelers, including recommendations of unique and cultural destinations, in an effort to support tourism across Europe.
A law firm used ChatGPT to justify a six-figure bill for legal services
New York-based law firm Cuddy Law was criticized by a judge for using ChatGPT to calculate their hourly billing rate. The firm submitted a $113,500 bill to the court, which was then halved by District Judge Paul Engelmayer, who called the figure “well above” reasonable demands.
ChatGPT experienced a bizarre bug for several hours
ChatGPT users found that ChatGPT was giving nonsensical answers for several hours, prompting OpenAI to investigate the issue. Incidents varied from repetitive phrases to confusing and incorrect answers to queries. The issue was resolved by OpenAI the following morning.
Match Group announced deal with OpenAI with a press release co-written by ChatGPT
The dating app giant home to Tinder, Match and OkCupid announced an enterprise agreement with OpenAI in an enthusiastic press release written with the help of ChatGPT. The AI tech will be used to help employees with work-related tasks and come as part of Match’s $20 million-plus bet on AI in 2024.
ChatGPT will now remember — and forget — things you tell it to
As part of a test, OpenAI began rolling out new “memory” controls for a small portion of ChatGPT free and paid users, with a broader rollout to follow. The controls let you tell ChatGPT explicitly to remember something, see what it remembers or turn off its memory altogether. Note that deleting a chat from chat history won’t erase ChatGPT’s or a custom GPT’s memories — you must delete the memory itself.
We’re testing ChatGPT’s ability to remember things you discuss to make future chats more helpful.
This feature is being rolled out to a small portion of Free and Plus users, and it’s easy to turn on or off. https://t.co/1Tv355oa7V pic.twitter.com/BsFinBSTbs
— OpenAI (@OpenAI) February 13, 2024
OpenAI begins rolling out “Temporary Chat” feature
Initially limited to a small subset of free and subscription users, Temporary Chat lets you have a dialogue with a blank slate. With Temporary Chat, ChatGPT won’t be aware of previous conversations or access memories but will follow custom instructions if they’re enabled.
But, OpenAI says it may keep a copy of Temporary Chat conversations for up to 30 days for “safety reasons.”
Use temporary chat for conversations in which you don’t want to use memory or appear in history. pic.twitter.com/H1U82zoXyC
— OpenAI (@OpenAI) February 13, 2024
January 2024
ChatGPT users can now invoke GPTs directly in chats
Paid users of ChatGPT can now bring GPTs into a conversation by typing “@” and selecting a GPT from the list. The chosen GPT will have an understanding of the full conversation, and different GPTs can be “tagged in” for different use cases and needs.
You can now bring GPTs into any conversation in ChatGPT – simply type @ and select the GPT.
This allows you to add relevant GPTs with the full context of the conversation. pic.twitter.com/Pjn5uIy9NF
— OpenAI (@OpenAI) January 30, 2024
ChatGPT is reportedly leaking usernames and passwords from users’ private conversations
Screenshots provided to Ars Technica found that ChatGPT is potentially leaking unpublished research papers, login credentials and private information from its users. An OpenAI representative told Ars Technica that the company was investigating the report.
ChatGPT is violating Europe’s privacy laws, Italian DPA tells OpenAI
OpenAI has been told it’s suspected of violating European Union privacy, following a multi-month investigation of ChatGPT by Italy’s data protection authority. Details of the draft findings haven’t been disclosed, but in a response, OpenAI said: “We want our AI to learn about the world, not about private individuals.”
OpenAI partners with Common Sense Media to collaborate on AI guidelines
In an effort to win the trust of parents and policymakers, OpenAI announced it’s partnering with Common Sense Media to collaborate on AI guidelines and education materials for parents, educators and young adults. The organization works to identify and minimize tech harms to young people and previously flagged ChatGPT as lacking in transparency and privacy.
OpenAI responds to Congressional Black Caucus about lack of diversity on its board
After a letter from the Congressional Black Caucus questioned the lack of diversity in OpenAI’s board, the company responded. The response, signed by CEO Sam Altman and Chairman of the Board Bret Taylor, said building a complete and diverse board was one of the company’s top priorities and that it was working with an executive search firm to assist it in finding talent.
OpenAI drops prices and fixes ‘lazy’ GPT-4 that refused to work
In a blog post, OpenAI announced price drops for GPT-3.5’s API, with input prices dropping to 50% and output by 25%, to $0.0005 per thousand tokens in, and $0.0015 per thousand tokens out. GPT-4 Turbo also got a new preview model for API use, which includes an interesting fix that aims to reduce “laziness” that users have experienced.
Expanding the platform for @OpenAIDevs: new generation of embedding models, updated GPT-4 Turbo, and lower pricing on GPT-3.5 Turbo. https://t.co/7wzCLwB1ax
— OpenAI (@OpenAI) January 25, 2024
OpenAI bans developer of a bot impersonating a presidential candidate
OpenAI has suspended AI startup Delphi, which developed a bot impersonating Rep. Dean Phillips (D-Minn.) to help bolster his presidential campaign. The ban comes just weeks after OpenAI published a plan to combat election misinformation, which listed “chatbots impersonating candidates” as against its policy.
OpenAI announces partnership with Arizona State University
Beginning in February, Arizona State University will have full access to ChatGPT’s Enterprise tier, which the university plans to use to build a personalized AI tutor, develop AI avatars, bolster their prompt engineering course and more. It marks OpenAI’s first partnership with a higher education institution.
Winner of a literary prize reveals around 5% her novel was written by ChatGPT
After receiving the prestigious Akutagawa Prize for her novel The Tokyo Tower of Sympathy, author Rie Kudan admitted that around 5% of the book quoted ChatGPT-generated sentences “verbatim.” Interestingly enough, the novel revolves around a futuristic world with a pervasive presence of AI.
Sam Altman teases video capabilities for ChatGPT and the release of GPT-5
In a conversation with Bill Gates on the Unconfuse Me podcast, Sam Altman confirmed an upcoming release of GPT-5 that will be “fully multimodal with speech, image, code, and video support.” Altman said users can expect to see GPT-5 drop sometime in 2024.
OpenAI announces team to build ‘crowdsourced’ governance ideas into its models
OpenAI is forming a Collective Alignment team of researchers and engineers to create a system for collecting and “encoding” public input on its models’ behaviors into OpenAI products and services. This comes as a part of OpenAI’s public program to award grants to fund experiments in setting up a “democratic process” for determining the rules AI systems follow.
OpenAI unveils plan to combat election misinformation
In a blog post, OpenAI announced users will not be allowed to build applications for political campaigning and lobbying until the company works out how effective their tools are for “personalized persuasion.”
Users will also be banned from creating chatbots that impersonate candidates or government institutions, and from using OpenAI tools to misrepresent the voting process or otherwise discourage voting.
The company is also testing out a tool that detects DALL-E generated images and will incorporate access to real-time news, with attribution, in ChatGPT.
Snapshot of how we’re preparing for 2024’s worldwide elections:
• Working to prevent abuse, including misleading deepfakes
• Providing transparency on AI-generated content
• Improving access to authoritative voting informationhttps://t.co/qsysYy5l0L— OpenAI (@OpenAI) January 15, 2024
OpenAI changes policy to allow military applications
In an unannounced update to its usage policy, OpenAI removed language previously prohibiting the use of its products for the purposes of “military and warfare.” In an additional statement, OpenAI confirmed that the language was changed in order to accommodate military customers and projects that do not violate their ban on efforts to use their tools to “harm people, develop weapons, for communications surveillance, or to injure others or destroy property.”
ChatGPT subscription aimed at small teams debuts
Aptly called ChatGPT Team, the new plan provides a dedicated workspace for teams of up to 149 people using ChatGPT as well as admin tools for team management. In addition to gaining access to GPT-4, GPT-4 with Vision and DALL-E3, ChatGPT Team lets teams build and share GPTs for their business needs.
OpenAI’s GPT store officially launches
After some back and forth over the last few months, OpenAI’s GPT Store is finally here. The feature lives in a new tab in the ChatGPT web client, and includes a range of GPTs developed both by OpenAI’s partners and the wider dev community.
To access the GPT Store, users must be subscribed to one of OpenAI’s premium ChatGPT plans — ChatGPT Plus, ChatGPT Enterprise or the newly launched ChatGPT Team.
the GPT store is live!https://t.co/AKg1mjlvo2
fun speculation last night about which GPTs will be doing the best by the end of today.
— Sam Altman (@sama) January 10, 2024
Developing AI models would be “impossible” without copyrighted materials, OpenAI claims
Following a proposed ban on using news publications and books to train AI chatbots in the U.K., OpenAI submitted a plea to the House of Lords communications and digital committee. OpenAI argued that it would be “impossible” to train AI models without using copyrighted materials, and that they believe copyright law “does not forbid training.”
OpenAI claims The New York Times’ copyright lawsuit is without merit
OpenAI published a public response to The New York Times’s lawsuit against them and Microsoft for allegedly violating copyright law, claiming that the case is without merit.
In the response, OpenAI reiterates its view that training AI models using publicly available data from the web is fair use. It also makes the case that regurgitation is less likely to occur with training data from a single source and places the onus on users to “act responsibly.”
We build AI to empower people, including journalists.
Our position on the @nytimes lawsuit:
• Training is fair use, but we provide an opt-out
• “Regurgitation” is a rare bug we’re driving to zero
• The New York Times is not telling the full storyhttps://t.co/S6fSaDsfKb— OpenAI (@OpenAI) January 8, 2024
OpenAI’s app store for GPTs planned to launch next week
After being delayed in December, OpenAI plans to launch its GPT Store sometime in the coming week, according to an email viewed by TechCrunch. OpenAI says developers building GPTs will have to review the company’s updated usage policies and GPT brand guidelines to ensure their GPTs are compliant before they’re eligible for listing in the GPT Store. OpenAI’s update notably didn’t include any information on the expected monetization opportunities for developers listing their apps on the storefront.
GPT Store launching next week – OpenAI pic.twitter.com/I6mkZKtgZG
— Manish Singh (@refsrc) January 4, 2024
OpenAI moves to shrink regulatory risk in EU around data privacy
In an email, OpenAI detailed an incoming update to its terms, including changing the OpenAI entity providing services to EEA and Swiss residents to OpenAI Ireland Limited. The move appears to be intended to shrink its regulatory risk in the European Union, where the company has been under scrutiny over ChatGPT’s impact on people’s privacy.
FAQs:
What is ChatGPT? How does it work?
ChatGPT is a general-purpose chatbot that uses artificial intelligence to generate text after a user enters a prompt, developed by tech startup OpenAI. The chatbot uses GPT-4, a large language model that uses deep learning to produce human-like text.
When did ChatGPT get released?
November 30, 2022 is when ChatGPT was released for public use.
What is the latest version of ChatGPT?
Both the free version of ChatGPT and the paid ChatGPT Plus are regularly updated with new GPT models. The most recent model is GPT-4o.
Can I use ChatGPT for free?
There is a free version of ChatGPT that only requires a sign-in in addition to the paid version, ChatGPT Plus.
Who uses ChatGPT?
Anyone can use ChatGPT! More and more tech companies and search engines are utilizing the chatbot to automate text or quickly answer user questions/concerns.
What companies use ChatGPT?
Multiple enterprises utilize ChatGPT, although others may limit the use of the AI-powered tool.
Most recently, Microsoft announced at its 2023 Build conference that it is integrating its ChatGPT-based Bing experience into Windows 11. A Brooklyn-based 3D display startup Looking Glass utilizes ChatGPT to produce holograms you can communicate with by using ChatGPT. And nonprofit organization Solana officially integrated the chatbot into its network with a ChatGPT plug-in geared toward end users to help onboard into the web3 space.
What does GPT mean in ChatGPT?
GPT stands for Generative Pre-Trained Transformer.
What is the difference between ChatGPT and a chatbot?
A chatbot can be any software/system that holds dialogue with you/a person but doesn’t necessarily have to be AI-powered. For example, there are chatbots that are rules-based in the sense that they’ll give canned responses to questions.
ChatGPT is AI-powered and utilizes LLM technology to generate text after a prompt.
Can ChatGPT write essays?
Yes.
Can ChatGPT commit libel?
Due to the nature of how these models work, they don’t know or care whether something is true, only that it looks true. That’s a problem when you’re using it to do your homework, sure, but when it accuses you of a crime you didn’t commit, that may well at this point be libel.
We will see how handling troubling statements produced by ChatGPT will play out over the next few months as tech and legal experts attempt to tackle the fastest moving target in the industry.
Does ChatGPT have an app?
Yes, there is a free ChatGPT mobile app for iOS and Android users.
What is the ChatGPT character limit?
It’s not documented anywhere that ChatGPT has a character limit. However, users have noted that there are some character limitations after around 500 words.
Does ChatGPT have an API?
Yes, it was released March 1, 2023.
What are some sample everyday uses for ChatGPT?
Everyday examples include programming, scripts, email replies, listicles, blog ideas, summarization, etc.
What are some advanced uses for ChatGPT?
Advanced use examples include debugging code, programming languages, scientific concepts, complex problem solving, etc.
How good is ChatGPT at writing code?
It depends on the nature of the program. While ChatGPT can write workable Python code, it can’t necessarily program an entire app’s worth of code. That’s because ChatGPT lacks context awareness — in other words, the generated code isn’t always appropriate for the specific context in which it’s being used.
Can you save a ChatGPT chat?
Yes. OpenAI allows users to save chats in the ChatGPT interface, stored in the sidebar of the screen. There are no built-in sharing features yet.
Are there alternatives to ChatGPT?
Yes. There are multiple AI-powered chatbot competitors such as Together, Google’s Gemini and Anthropic’s Claude, and developers are creating open source alternatives.
How does ChatGPT handle data privacy?
OpenAI has said that individuals in “certain jurisdictions” (such as the EU) can object to the processing of their personal information by its AI models by filling out this form. This includes the ability to make requests for deletion of AI-generated references about you. Although OpenAI notes it may not grant every request since it must balance privacy requests against freedom of expression “in accordance with applicable laws”.
The web form for making a deletion of data about you request is entitled “OpenAI Personal Data Removal Request”.
In its privacy policy, the ChatGPT maker makes a passing acknowledgement of the objection requirements attached to relying on “legitimate interest” (LI), pointing users towards more information about requesting an opt out — when it writes: “See here for instructions on how you can opt out of our use of your information to train our models.”
What controversies have surrounded ChatGPT?
Recently, Discord announced that it had integrated OpenAI’s technology into its bot named Clyde where two users tricked Clyde into providing them with instructions for making the illegal drug methamphetamine (meth) and the incendiary mixture napalm.
An Australian mayor has publicly announced he may sue OpenAI for defamation due to ChatGPT’s false claims that he had served time in prison for bribery. This would be the first defamation lawsuit against the text-generating service.
CNET found itself in the midst of controversy after Futurism reported the publication was publishing articles under a mysterious byline completely generated by AI. The private equity company that owns CNET, Red Ventures, was accused of using ChatGPT for SEO farming, even if the information was incorrect.
Several major school systems and colleges, including New York City Public Schools, have banned ChatGPT from their networks and devices. They claim that the AI impedes the learning process by promoting plagiarism and misinformation, a claim that not every educator agrees with.
There have also been cases of ChatGPT accusing individuals of false crimes.
Where can I find examples of ChatGPT prompts?
Several marketplaces host and provide ChatGPT prompts, either for free or for a nominal fee. One is PromptBase. Another is ChatX. More launch every day.
Can ChatGPT be detected?
Poorly. Several tools claim to detect ChatGPT-generated text, but in our tests, they’re inconsistent at best.
Are ChatGPT chats public?
No. But OpenAI recently disclosed a bug, since fixed, that exposed the titles of some users’ conversations to other people on the service.
What lawsuits are there surrounding ChatGPT?
None specifically targeting ChatGPT. But OpenAI is involved in at least one lawsuit that has implications for AI systems trained on publicly available data, which would touch on ChatGPT.
Are there issues regarding plagiarism with ChatGPT?
Yes. Text-generating AI models like ChatGPT have a tendency to regurgitate content from their training data.
Noticias
Lo que revela el aumento de $ 40 mil millones de OpenAi sobre el futuro del trabajo

Santa Mónica, CA – 5 de abril: el CEO de Openai, Sam Altman (R) y Oliver Louis Mulherin (L), asisten al 11º … Más
Anadolu a través de Getty Images
Cuando Operai cerró su ronda de financiación récord de $ 40 mil millones, dirigida por SoftBank y se rumoreaba que incluye Microsoft y un sindicato de inversores de renombre, no solo reescribió el libro de jugadas para financiamiento tecnológico. Señaló el amanecer de un futuro radicalmente diferente para el trabajo.
Con una valoración que ahora supera los $ 300 mil millones, Operai se ha posicionado no solo como líder en IA, sino como una fuerza capaz de remodelar la forma en que las organizaciones piensan, operan y crecen. Este no es un espectáculo secundario tecnológico, es el evento principal. Y para cada líder de recursos humanos, CEO, gerente de equipo y trabajador de primera línea, las implicaciones son inmediatas y transformadoras.
La próxima generación de IA no solo vivirá en barras laterales ni tomará notas en las reuniones. Es un tirante para el núcleo de cómo funcionan las empresas, y está armado con $ 40 mil millones en la pista para que esto suceda. He aquí por qué.
AI como estratega, no solo asistente
Durante años, la IA ha desempeñado un papel secundario: correos electrónicos controlados, resumiendo documentos, organizando calendarios. Pero las ambiciones de OpenAI, ahora turboalizadas por esta nueva ronda de financiación, indican un cambio de apoyo a la estrategia. Estamos a punto de ver la IA integrada en el corazón de la toma de decisiones comerciales, pasando de “asistencia” a “autónoma”.
La IA generativa, en particular, está evolucionando rápidamente, aumentando de la simple generación de contenido a un nivel más profundo de conciencia del contexto. Según McKinsey’s Estado de IA Informe publicado en marzo de este año, el 78% de las organizaciones ahora usan IA en al menos una función comercial, hasta solo un 55% del año anterior. Aún más reveladora es la creciente adopción de la IA generativa por parte de los propios ejecutivos de nivel C, lo que indica un nivel de confianza creciente en los niveles más altos de liderazgo.
Este cambio también es evidente en dominios más técnicos. Avi Freedman, CEO de la compañía de inteligencia de redes Kentik, explica que históricamente, la resolución de problemas de red complejos requería que los ingenieros de redes tengan años, si no décadas, de experiencia. Sin embargo, como Freedman me dijo a través de su representante: “Ahora cualquier persona, un desarrollador, SRE o analista de negocios, puede hacer preguntas sobre su red en su lenguaje preferido y obtener las respuestas que necesitan”.
En entornos donde los CEO supervisan directamente la gobernanza de la IA, los datos de McKinsey muestran el impacto de EBIT más fuerte. En otras palabras: cuando el liderazgo se toma en serio la IA, impulsa resultados medibles. Y eso es antes de que la IA comience a proponer opciones estratégicas, simulando escenarios del mercado o interviniendo en conversaciones presupuestarias.
El trabajo se fragmentará y se reconfigurará
Quizás el impacto más incomprendido de la IA no se trata del desplazamiento laboral, sino la deconstrucción laboral. AI está permitiendo a las organizaciones dividir los roles tradicionales en tareas, optimizar esas tareas individualmente y luego volver a montarlas en flujos de trabajo más adaptativos.
Según McKinsey, el 21% de las organizaciones que usan Gen AI ya han rediseñado al menos algunos flujos de trabajo para acomodarlo. Eso puede sonar modesto, pero es un indicador principal. Lo que comienza con el marketing y la TI, de los departamentos más integrados de AI, inevitablemente desangrarán en recursos humanos, legales, operaciones y finanzas.
Imagine el papel de marketing del futuro cercano: strategista de campaña en parte, parte de ingeniero rápido, analista de parcialidad. O considere RRHH: Coaching emocional y comentarios de rendimiento entregados por humanos; Pronóstico de talento y cumplimiento manejado por AI. Cada función está a la altura de la reinvención.
Esto no significa que los humanos estén obsoletos. Significa que el valor del trabajo humano cambiará. Las personas ascenderán a la cadena de valor: al juicio, la creatividad, la empatía y la construcción de relaciones. Pero ese cambio será incómodo, especialmente para aquellos cuyo trabajo históricamente se ha basado en la previsibilidad, la repetición o la experiencia procesal.
Stargate y la guerra de infraestructura
Debajo de la superficie del cofre de guerra de OpenAi se encuentra una historia más profunda: la infraestructura. El proyecto Stargate, la iniciativa conjunta de $ 500 mil millones de Openai con SoftBank y Oracle, está diseñado para construir centros de datos masivos de próxima generación que puedan alimentar la IA a una escala sin precedentes. Los primeros $ 100 mil millones ya se están implementando, con Texas como el sitio insignia.
No se trata solo de entrenamiento de modelos. Es una carrera geopolítica e industrial. El poder de cálculo es el aceite de la era AI. Quien lo controla, controla el tempo de la innovación, y las implicaciones en el lugar de trabajo son enormes.
El acceso a esta infraestructura determinará cada vez más qué empresas pueden permitirse administrar agentes de IA en tiempo real en todas las funciones comerciales. A su vez, esto impulsará la ampliación de las disparidades en la productividad, la competitividad e incluso la satisfacción laboral. Las organizaciones que se quedan atrás pueden encontrarse rápidamente superadas por los competidores que ya integran agentes de IA en cada capa de sus operaciones.
Freedman argumenta que este cambio ya no es solo una cuestión de inversión tecnológica, es fundamentalmente sobre bienes raíces y energía, con conectividad de fibra y capacidad de enfriamiento en el núcleo. En su opinión, la escalabilidad de la IA ahora se limita menos por los algoritmos y más por la implementación física: donde se encuentran los centros de datos, qué tan rápido se puede instalar la fibra y si la infraestructura energética circundante puede manejar la creciente demanda. En última instancia, sugiere Freedman, el control sobre esta capa física determinará no solo qué modelos de IA funcionan mejor, sino también qué empresas, ciudades y países liderarán en el futuro del trabajo.
El nuevo contrato social en el trabajo
Una de las implicaciones más profundas de la IA en el trabajo es la necesidad de renegociar el contrato social entre empleadores y empleados. En un mundo donde la IA maneja más planificación, ejecución e informes, ¿qué queda para los humanos?
McKinsey informa que el 38% de las empresas ya están reutilizando el tiempo ahorrado por la automatización de IA hacia actividades completamente nuevas. Pero también notan una tendencia tranquila: algunas organizaciones grandes están reduciendo el personal, particularmente en el servicio al cliente y los roles de la cadena de suministro, donde la eficiencia de la IA es más alta.
Al mismo tiempo, está surgiendo una ola de nuevos roles: oficiales de cumplimiento de AI, especialistas en ética, ingenieros rápidos y traductores de datos. El informe también muestra un énfasis creciente en la requería: muchas empresas ya están reentrenando partes de su fuerza laboral, con más planificación de seguir los próximos tres años.
El lugar de trabajo se está dividiendo en dos: aquellos que saben cómo colaborar con IA y aquellos que no. Y aunque McKinsey señala que la mayoría de los ejecutivos no esperan reducciones dramáticas de la fuerza laboral en todos los ámbitos, hacer Espere cambios en las habilidades requeridas, estructuras de equipo y flujos de trabajo. Si no estás aprendiendo, estás rezagado.
La cultura será codificada
Aquí hay una predicción audaz: en los próximos cinco años, la cultura de una compañía estará cada vez más mediada por IA. No solo lo respalda, sino que se moldea por él.
A medida que AI se integra en las revisiones de desempeño, los procesos de contratación, las interacciones del cliente e incluso las conversaciones flojas, comienza a influir en lo que se elogia, lo que se corrige y lo que se ignora. La IA no es neutral: refleja los datos en los que está entrenado, los objetivos para los que está optimizado y los límites que se les ha dado.
El informe de McKinsey destaca que las organizaciones con hojas de ruta claras de IA, KPI definidos y mensajes internos en torno al valor de la IA están viendo mejores resultados. En otras palabras, la cultura ya no está siendo construida por reuniones de todas las manos: se está construyendo en los bucles de retroalimentación de sus sistemas de IA.
Este cambio plantea consideraciones urgentes para los equipos de recursos humanos y de liderazgo. A medida que los sistemas de IA comienzan a influir en la dinámica del equipo, ¿cómo pueden las organizaciones auditar efectivamente el sesgo? ¿Cómo pueden garantizar que las herramientas de retroalimentación impulsadas por la IA se amplifiquen, en lugar del silencio, voces diversas y disidentes? Cuando la interfaz entre los gerentes y los empleados está mediada por algoritmos, la ética y la inclusión no pueden ser las pensamientos posteriores, deben estar integrados desde el principio.
El lugar de trabajo de 2030 se está formando hoy. Las preguntas ahora son: ¿Su organización se llevará, seguirá o se quedará atrás?
Noticias
Mejoras de experiencia del cliente de Google Cloud y Verizon Drive para clientes de Verizon con Gemini Integration

Las soluciones con Gemini conducen a avances significativos en la experiencia del cliente de Verizon
Las Vegas, 9 de abril de 2025 / PRNEWSWIRE/ – Hoy, Google Cloud anunció los resultados impactantes de su colaboración con Verizon, que muestra cómo la integración de la tecnología generativa de IA (Gen AI) de Google Cloud, incluidas la plataforma Vertex AI, los modelos Gemini y el conjunto de participación del cliente, transforma significativamente las operaciones de primera línea de Verizon. Esta asociación estratégica ha llevado a una capacidad de respuesta integral del 95% para las consultas de los clientes, lo que resulta en interacciones de atención al cliente demostrablemente más eficientes y efectivas.
En los últimos cinco años, Verizon ha implementado con éxito herramientas innovadoras impulsadas por Google Cloud Technology para optimizar las interacciones de los clientes y reducir la carga cognitiva de sus empleados. Estas herramientas centradas en el humano funcionan como un socio inteligente de IA, que brinda orientación óptima y ofertas relevantes. De manera crucial, estas innovaciones permiten al equipo de Verizon a construir relaciones más fuertes con los clientes, reconociendo el valor de cada interacción.
Google Cloud AI Powers Capacidades de agente mejoradas en Verizon
El “Asistente de investigación personal”, un agente de IA conversacional desarrollado a través de la colaboración entre Verizon y Google Cloud, está impulsado por el Vertex AI de Google Cloud, los modelos Gemini y el Panel de asistencia de agente. Esta herramienta sofisticada proporciona a los trabajadores de primera línea de Verizon respuestas en tiempo real, conscientes de contexto y personalizadas a las consultas de los clientes, eliminando la necesidad de buscar manualmente a través de amplias bases de conocimiento. Operando de manera proactiva, el asistente sugiere preguntas relevantes que los clientes pueden tener y proporcionan respuestas inmediatas cuando los agentes escriben una pregunta.
Implementado en 28,000 de los representantes de atención al cliente de Verizon y las tiendas minoristas, el “Asistente de investigación personal” anticipa las necesidades de los clientes y ofrece soluciones personalizadas, logrando un alto nivel de precisión y garantizando que las consultas de los clientes se aborden de manera consistente. Se están implementando más mejoras, como el resumen automatizado de la conversación y los recordatorios de acción de seguimiento, para optimizar los flujos de trabajo del agente.
Esta innovación se basa en el viaje de transformación que Verizon ha emprendido para implementar estratégicamente la IA de Google Cloud.
La IA generativa de Google Cloud agiliza la resolución de problemas de Verizon
El agente de IA “solucionador de problemas” integra la plataforma de personalización de Verizon con la IA Gen AI de Google Cloud para ofrecer un soporte de solución de problemas avanzado, ayudando en la resolución de los problemas de los clientes de manera más rápida y efectiva. Al integrar la suite de participación del cliente de Google Cloud y el Panel de asistencia de agente con la base de conocimiento integral de Verizon, la plataforma ofrece soluciones precisas y eficientes. Esta integración es particularmente beneficiosa para los nuevos representantes de atención al cliente en Verizon, lo que les permite resolver problemas complejos con mayor confianza y conducir a una mejora significativa en el tiempo de resolución de problemas.
Verizon mejora la participación del cliente con los agentes virtuales inteligentes de Google Cloud
Verizon también ha implementado varias experiencias orientadas al cliente de Gen Ai que brindan a los usuarios apoyo personalizado, natural y conversacional. Estas experiencias se construyen dentro de los agentes de conversación y están impulsadas por los modelos Gemini de Google. Permiten a los clientes de Verizon tener conversaciones de lenguaje natural con asistentes virtuales por teléfono o chat, como en la aplicación My Verizon. Estos agentes virtuales inteligentes ayudan a los clientes a resolver problemas complejos a través del diálogo intuitivo, guiados por instrucciones simples de lenguaje natural que reflejan las prácticas comerciales de Verizon.
“Nuestra colaboración con Google Cloud y la integración de Gemini en nuestras plataformas de atención al cliente marcan un avance significativo en nuestro compromiso de proporcionar experiencias excepcionales del cliente”, dijo Sampath Sowmyanarayan, director ejecutivo de Verizon Consumer. “Los resultados tangibles demuestran el poder de la IA para mejorar la eficiencia y capacitar a nuestros equipos de atención al cliente”.
“El impacto de Gemini en las operaciones de servicio al cliente de Verizon es un testimonio de nuestra profunda asociación y el compromiso de Verizon con la innovación continua”, dijo Thomas KurianDirector Ejecutivo, Google Cloud. “Estos resultados demuestran el potencial de la IA para no solo mejorar las operaciones, sino también para crear interacciones más significativas y útiles para los clientes en todas partes, lo que finalmente impulsa un valor significativo para las empresas”.
Google Cloud continuará trabajando con Verizon, aprovechando la suite de participación del cliente y sus capacidades actualizadas para permitir nuevas experiencias en cada punto de contacto comercial. Esta próxima generación de la suite, impulsada por Gemini, simplificará cómo los usuarios crean y implementan la Generación de AI y convertirán cada interacción con el cliente en una oportunidad de construcción de marca, fomentando relaciones más fuertes de los clientes para Verizon.
Esta noticia destaca la fuerte y evolución de la asociación entre Google Cloud y Verizon, centrada en impulsar la innovación y ofrecer soluciones transformadoras para los clientes. Al aprovechar las capacidades de IA de vanguardia de Google Cloud y la red líder de Verizon y las extensas plataformas de participación del cliente, las dos compañías están estableciendo nuevos estándares para la excelencia en el servicio al cliente.
Acerca de Google Cloud
Google Cloud es el nuevo camino a la nube, proporcionando herramientas de IA, infraestructura, desarrollador, datos, seguridad y colaboración construidas para hoy y mañana. Google Cloud ofrece una pila de inteligencia artificial potente, totalmente integrada y optimizada con su propia infraestructura a escala de planeta, chips personalizados, modelos de IA generativos y plataforma de desarrollo, así como aplicaciones con AI, para ayudar a las organizaciones a transformar. Los clientes en más de 200 países y territorios recurren a Google Cloud como su socio de tecnología de confianza.
Fuente de Google Cloud
Noticias
Un stablecoin estadounidense y un chatgpt de pares

Paolo Ardoino, CEO de Tether
Wolfgang Wilde para Forbes
El viernes es tan ocupado como cualquier otro para Paolo Ardoino. El CEO multimillonario de Tether, emisor de los $ 144 mil millones de USDT Stablecoin, está celebrando un tribunal en las oficinas de Manhattan de Cantor Fitzgerald, presentando entrevistas consecutivas con los periodistas ansiosos por preguntar sobre los planes estadounidenses de su compañía. Cantor, dirigido durante décadas por ahora, el secretario de Comercio de los Estados Unidos, Howard Lutnick, no solo sirve como el custodio principal de Tether para los Tesoros de los Estados Unidos, sino que también posee una participación del 5% en la compañía.
A pocas semanas después de la nueva administración Trump, Ardoino ha volado para reunirse con legisladores en Capitol Hill y reguladores de la Comisión de Comercio de Futuros (CFTC) de productos básicos. Con los proyectos de ley de stablecoin competidores que avanzan en ambas cámaras del Congreso, Tether quiere un asiento en la mesa. “Creo que es importante que nuestra voz se escuche en el proceso de la factura de Stablecoin”, dice Ardoino. “Nuestros competidores son muy pequeños. No representan los casos de uso reales de Stablecoins”.
Esa es solo una ligera exageración: el rival más cercano, el USDC de Circle, es menos de la mitad de su tamaño, con $ 60 mil millones en la emisión de stablecoin. El siguiente más grande, USDS (anteriormente DAI), tiene alrededor de $ 8 mil millones. Tether es, por supuesto, el líder indiscutible, registrando 30 millones de billeteras nuevas cada trimestre, por el recuento de Ardoino. Tenía una ventaja de primer movimiento y se inclinó en los mercados emergentes, convirtiendo su token de pideo en dólares en una línea de vida en economías volátiles.
El año pasado, las facturas del Tesoro más altas lo ayudaron a generar $ 13 mil millones en “resultado financiero”, lo que llama ganancias (aunque no auditadas) en sus comunicados de prensa. Tether no paga intereses a aquellos que depositan dólares en su stablecoin, USDT y, como resultado, gana la mayor parte de sus ingresos del rendimiento de los tesoreros. También tiene inversiones en criptomonedas, metales preciosos, bonos corporativos y préstamos. Alrededor del 82% de las reservas que respaldan su dólar digital están en efectivo o en papel gubernamental a corto plazo. El principal rival de Tether, Circle, que tiene la intención de hacerse público en los Estados Unidos a finales de este año, informó solo $ 285 millones en ganancias antes de impuestos en 2024, según su reciente presentación de la SEC.
Aún así, Tether, que dice que tiene su sede en El Salvador, ha sido visto durante mucho tiempo que esquivan la supervisión de los Estados Unidos. En 2021, se resolvió con el CFTC por $ 42.5 millones para hacer declaraciones engañosas sobre las reservas que respaldan el USDT. Ardoino, quien durante mucho tiempo ha tenido su sede en Lugano, Suiza, quiere voltear esa narrativa. “Algunos de nuestros competidores han tratado de impulsar las regulaciones hacia la mata de la capa. Toda su estrategia fue ‘Tether nunca estará en los Estados Unidos. Tether tiene miedo de venir a los Estados Unidos’. Bueno, aquí estamos ”, dice con una sonrisa. “Y ahora incluso estamos pensando en crear un establo doméstico en los EE. UU. ¿Qué tan divertido sería para nuestros competidores?”
No reemplazaría el USDT, lo que Ardoino dice que está diseñado especialmente para los mercados emergentes, donde gran parte del volumen de Tether se mueve sobre la cadena de bloques Tron del multimillonario Justin Sun. En cambio, sería un producto paralelo adaptado a los EE. UU., Una economía altamente digital y altamente digital. “No puede crear algo que sea inferior o igual a PayPal, Zelle, CashApp”, admite. “Tomaremos un poco de tiempo para profundizar en el mercado, pero tenemos algunas ideas sobre cómo podemos crear un gran producto centrado en los pagos digitales”. Tether también contrató a un CFO el mes pasado para finalmente realizar una auditoría financiera completa, que ha prometido durante años. Las conversaciones están en marcha con una de las cuatro grandes firmas de contabilidad, según la compañía.
Ardoino nacido en Italia se burla de las instituciones que persiguen las instituciones de persecución: “Las instituciones lo traicionarán por un punto básico”, y es igualmente despectivo con la obsesión de la industria con las agudas de la industria con el rendimiento que, como los fondos del mercado monetario, los depositantes de pago por el privilegio de mantener su dinero. Son “una mala idea”, dice rotundamente. Primero, probablemente sean valores. En segundo lugar, es una carrera hacia el fondo. “Si tiene que devolver todo el rendimiento, no ganará dinero. Y si dice” devolveré todo aparte del 1%”, entonces alguien más dirá:” Bien, devolveré todo menos un punto básico “”, plantea.
Actualmente, el Congreso considera las establo que llevan el rendimiento de los proyectos de ley de stablecoin, una respuesta probable a las preocupaciones de que tales tokens podrían competir con los bancos y otras instituciones financieras tradicionales que ofrecen cuentas de ahorro y fondos del mercado monetario.
Si está en los EE. UU., Se queja de no ganar intereses, Ardoino admite. “¿Pero por qué usar USDT? Puedes comprar T-Bills tú mismo”. En lugares como Argentina, argumenta, donde la moneda local puede balancearse 10% en un solo día, un rendimiento anual del 4% es irrelevante. “No les importa. Solo quieren el producto que funcione. El problema es que la mayoría de nuestros competidores miran esta calle y la siguiente. No pueden identificar dónde está África en el mapa”.
Ardoino hace una excepción para un aspirante a rival: World Liberty Finance, una mayoría criptográfica propiedad de la familia Trump, que recientemente presentó planes para un stablecoin denominado USD1. “Me gusta mucho el USD1, y me gustan los chicos de World Liberty Finance”, dice Ardoino. “Les dije ‘Estaré feliz de ser tu amigo y ayudarte a crear un producto aquí que sea exitoso'”. Se ha reunido con uno de los cofundadores de la compañía, aunque dice que no ha habido conversaciones de inversión, y no ha conocido a los Trumps. Todavía no, de todos modos.
Si bien los planes de stablecoin estadounidenses de Tether todavía son tempranos e inciertos, está avanzando en un intento de diversificarse en la inteligencia artificial. La compañía planea lanzar su propia plataforma AI, una alternativa de igual a igual a modelos como OpenAI, en junio (o septiembre), según Ardoino.
“Nuestra plataforma le permitirá mantener el control sobre sus propios datos y hacer todas las inferencias, toda la lógica de IA compleja dentro de su propio dispositivo, desde un teléfono inteligente de $ 30 hasta un iPhone y un teléfono Android a cualquier computadora portátil, y también conectarse directamente a otros dispositivos para obtener más energía. Es una forma de controlar sus datos para que no tenga que compartirlo con Chatgpt, por ejemplo”, dice Ardoino, presionando la criticación de la cría “, presionando la cría”. ideología. “La centralización es débil. Creo que Openai y todas estas otras compañías eventualmente evaporarán porque son solo operaciones que pierden dinero. Están tratando de ordeñar los datos de las personas”.
La visión de Tether es lo contrario: un nicho modelos de nicho de nicho en lugar de un modelo de Dios. “Todos pueden crear un modelo centrado en una cosa específica”, dice Ardoino, estudiantes, universidades, pequeñas empresas. La plataforma será gratuita, aunque cada agente eventualmente tendrá una billetera USDT horneada.
Hasta ahora, Tether ha empleado a unos 60 desarrolladores, aproximadamente un tercio de su personal total, para construir el sistema, que es autofinanciado. Relacionado con su expansión a la IA, la compañía ha invertido dinero en su fondo de riesgo, ahora totalizando alrededor de $ 10 mil millones, según Ardoino, lo que lo convierte en uno de los más grandes entre las empresas criptográficas. Las inversiones podrían ayudar a aumentar el apoyo para su nuevo negocio de las compañías de cartera. Se estima que Tether ha invertido más de $ 1 mil millones en múltiples transacciones en 2023 y 2024 en datos del norte, un operador del centro de datos que figura en Alemania.
Ardoino dice: “Quiero que se conozca a Tether, no solo por su stablecoin, sino por su tecnología, una neta positiva para el mundo”.
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